Information with context
Plan information should carry its source, plan year, location scope, and a retrieval or review date, so you can tell what has been checked and what still needs confirming.
Clear information. Visible limits.
A useful answer should explain what it is based on and what still needs checking.
Automation has a defined role
Automation can help organize questions and explain information. It should not invent plan details, make medical decisions, or enroll you without an approved process.
Unknown is a useful answer
Covanu distinguishes confirmed, indicated by source, unresolved, and not available. A missing provider record is not proof of exclusion.
Your information
Covanu asks only for what a step needs. Contact requests ask for contact details, not medical or financial details. See the privacy notice for how contact details are handled.
Your agent and your decision
An explanation is not an enrollment confirmation. Review material details and resolve open questions with your agent and the relevant insurer.
Background references (labeled references, not endorsements): HealthCare.gov and CMS guidance on plan costs and Marketplace access, W3C WCAG 2.2, and FTC health-privacy guidance.